Welcome to ShopHubDepot, your ultimate online destination for everything you need! Explore our diverse range of products, including household essentials, home appliances, electronics, and more. We’re committed to delivering high-quality items from trusted suppliers—straight to your door.

Yes, we offer free shipping on all orders, including ground and LTL freight. Please note that deliveries are curbside only. If you need liftgate service or have special shipping requests, please notify us within 24 hours of your order. We’ll reach out to confirm your request.

FAQ

Q: Where are you located?

ShopHubDepot, based in California, serves customers across the contiguous U.S. (excluding Alaska and Hawaii). We operate online, partnering with trusted suppliers and fulfillment centers to process and ship your orders efficiently, ensuring a seamless shopping experience without a physical store.

Q: Do you have a physical warehouse or a showroom?

ShopHubDepot doesn't have a physical warehouse or showroom. We use a dropshipping model, where orders are fulfilled directly by our suppliers or fulfillment centers. This allows us to offer a wide variety of products without inventory storage, along with detailed descriptions and reliable delivery.

Q: Do you offer financing programs?

Yes! We offer Shop Pay Installments, allowing you to split your purchase into easy payments. Enjoy interest-free biweekly payments or monthly plans with interest, making your shopping experience more convenient and affordable.

Frequently Asked Questions

Have questions? We're here to help! Find answers to our most frequently asked questions about our products, shipping, payment options, returns, and more. If you don't see what you're looking for, feel free to reach out to our customer support team for further assistance.

Who is ShopHubDepot?

Welcome to ShopHubDepot, your one-stop online store for everything you need! We offer a diverse range of products across many categories, including household essentials, home appliances, electronics, and more. Our mission is to bring you high-quality products from trusted suppliers—delivered straight to your door.

Where are you located?

ShopHubDepot operates exclusively online and is based in California, USA. We serve customers throughout the contiguous United States, excluding Alaska and Hawaii. While we do not have a physical retail location or warehouse, we partner with a network of trusted suppliers and fulfillment centers to ensure your orders are processed and shipped efficiently.

Do you have a physical warehouse or a showroom?

No, ShopHubDepot does not have a physical warehouse or showroom. We use a dropshipping model, meaning when you place an order, it is fulfilled directly by our suppliers or fulfillment centers. This enables us to offer a wide variety of products without the need for large-scale inventory storage or a physical showroom. Although we don’t have a showroom, we provide detailed product descriptions, specifications, and high-quality images online to help you make an informed purchase. Rest assured, we work closely with our partners to ensure timely and safe delivery.

What is your delivery time?

At ShopHubDepot, we partner with trusted suppliers and fulfillment centers to ship products directly to you. Since we do not handle the shipping ourselves, delivery times may vary depending on the supplier's processing and fulfillment times. Below are the general shipping timeframes:

General Shipping Timeframes

Ground Shipment:

• Handling Time: 1-3 business days (Monday - Friday)

• Transit Time: 5-7 business days (Monday - Friday) after shipping

LTL (Less-Than-Truckload) Shipment:

• Handling Time: 1-3 business days (Monday - Friday)

• Transit Time: 10-15 business days (Monday - Friday) after shipping

Important: These are estimated timeframes. Once your order ships, you will receive a tracking number to monitor your order’s progress.

Free Shipping

Yes, we offer free shipping on all orders, whether for ground shipments or LTL freight. Please note that all deliveries are curbside only. If you require liftgate service or have any special shipping requests, please notify us within 24 hours of placing your order. We will contact you to confirm your request.

Tracking Your Order

Once your order has shipped, you will receive tracking information via email within 3-4 business days. Please allow up to 48 hours for the tracking details to appear. You can track your order here: Track My Order.

Do you offer financing programs?

Yes! We offer Shop Pay Installments, which allows you to split your purchase into manageable payments. This flexible option makes your shopping experience more convenient and affordable, with interest-free biweekly payments or monthly plans with interest.

What should I do if my package is damaged?

If your package arrives damaged, please follow these steps:

1.) Take Photos: Capture clear images of the damaged box and items inside.

2.) Refuse the Package: If you notice the damage immediately, do not accept the package.

3.) Document the Damage: Note any visible damage on the Bill of Lading or Freight Bill with the delivery driver.

4.) Notify Us: Send the photos and details to our customer support team at customersupport@shophubdepot.com, and we’ll help resolve the issue.

For more details, view our fullReturn and Exchange Policy.

What products do you offer?

We offer a wide variety of products across many categories, including but not limited to:

• Home Appliances & Comfort

• Electric Vehicles & Mobility

• Outdoor & Sports Gear

• Warehouse Solutions

• Eco-Friendly Products

• Furniture

• Kitchen Essentials

• Saunas

• Solar Generators

• Portable Toilets

This is just a snapshot of what we offer. We frequently update our inventory, so be sure to check back often for new items!

Are your products shipped from your location?

As part of our dropshipping model, we do not physically store products. Instead, your orders are shipped directly from our trusted suppliers or fulfillment centers. While ShopHubDepot processes your order, the shipping and delivery are managed by third-party partners. We work closely with them to ensure timely and safe delivery of your products.

Where can I find your terms of service?

You can review our Terms of Service here.

Where can I find your privacy policy?

Our Privacy Policy is available for review here.

Where can I find your refund policy?

You can find our Refund Policy here.

Where can I find your shipping policy?

You can review our Shipping Policy here.

Contact Our Team

Shopwell Retail LLC (DBA ShopHubDepot)

Contact Form

FAQ