FAQs

ShopHubDepot is your premier online store for large items, tailored to meet both residential and commercial needs. Here’s what sets us apart:

Free Shipping: Enjoy free shipping on all large items within the USA.

Quality Partnerships: We collaborate exclusively with reputable brands known for their high-quality products.

Exceptional Customer Support: Our dedicated customer support team ensures a seamless shopping experience from order processing to post-sale inquiries.

At ShopHubDepot, we are committed to delivering excellence at every step, making us the trusted choice for your large item purchases.

Headquartered in Anaheim, California, United States, we are strategically positioned to efficiently serve our customer base throughout the USA. Our central location allows us to cultivate strong relationships with suppliers and partners, ensuring prompt order fulfillment and timely delivery. Additionally, our headquarters enables seamless communication and support for our customers, regardless of their location within the USA.

We specialize in large items, offering a range of products including Material Handling Equipment, Mini Split & HVAC units, and Saunas. As an online dealer, we proudly feature renowned brands such as MRCOOL, Senville, Apollolift, EKKOlifts, and Golden Designs Saunas.

1. Explore our extensive selection of popular brands and products to find exactly what you need.

2. After choosing your desired item, you can easily add it to your cart to continue shopping or proceed directly to checkout.

3. Simply fill out your contact and shipping details, and when everything is ready, proceed to payment.

4. Once your payment is submitted, you'll receive an order confirmation with a unique order number. Don't worry if you accidentally close the page; a copy will be sent to your email automatically.

5. Now, just sit back and relax! We'll notify you as soon as your order is shipped.

At Shophub Depot, we aim to offer competitive prices and great promotions. Our friendly sales team is here to make ordering easy. Contact us at (800) 816-4939 or customersupport@shophubdepot.com.

Once your order is placed, reach out to our customer service team for any changes. If your order is ready to ship or has already been dispatched, we're unable to cancel or modify it. Please refer to the vendor's Return & Refund Policy for further assistance.

After you receive your order, here are two easy ways to share your thoughts:

1. Visit the product page and scroll down to the review box in the middle of the page. Write your review there.

2. For added convenience, we can send you an email or SMS where you can easily provide your feedback or review.

Your feedback is valuable to us! We're committed to providing you with the best shopping experience and a seamless ordering process. We'd love to hear how we did and see photos of the items you received. Get in touch with us today!

Order processing takes 1-3 business days. Once your order ships, tracking information will be shared with you so you can monitor the shipment's progress. Depending on the distance from the brand's warehouse to your address, delivery times vary. Typically, orders are delivered within 5-7 days. Larger LTL shipments may take 10-15 days for delivery.

Depending on the distance from the brand's warehouse to your address, delivery times vary. Typically, orders are delivered within 5-7 days. Larger LTL shipments may take 10-15 days for delivery.

We are dedicated to getting your item to you swiftly. Typically, our team ships orders within 1-3 days. In the event that an item is on backorder or in the final stages of production, rest assured that we'll proactively contact you to provide updates.

To modify your delivery option, please reach out to our friendly customer service team at (800) 816-4939 or via email at customersupport@shophubdepot.com. Alternatively, you can complete the contact form on our website or initiate a live chat with one of our representatives.

For returns, we follow the vendor's return policy. Reach out to us at (800) 816-4939 or customersupport@shophubdepot.com You can also find more details here: Returns & Refund Policy.